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FAQ's

Orders

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@kreizibeauty.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@kreizibeauty.com.

Out of stock items are not available for ordering, but know that we are trying our best to restock these items.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please contact us right away at info@kreizibeauty.com.  

Please note, we are available from Monday–Friday 7am–7pm. PST

Please contact us right away at info@kreizibeauty.com.   

Please note, we are available from Monday–Friday 7am–7pm. PST

We offer free shipping on domestic order $30+

Yes. We ship internationally.

Account

You can unsubscribe from Kreizi Beauty promotional emails by clicking the link provided at the bottom of the email to be removed from the mailing list. Please note that unsubscribing from our promotional emails will not affect your receipt of order and shipment confirmations or other transactional notifications for orders placed.

Products

Kreizi Beauty products are strictly cruelty-free, and we take considerable pride in that fact. No product has ever been tested on animals.

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