We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Out of stock items are not available for ordering, but know that we are trying our best to restock these items.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please contact us right away at  

Please note, we are available from Monday–Friday 7am–7pm. PST

Please contact us right away at   

Please note, we are available from Monday–Friday 7am–7pm. PST

We offer free shipping on domestic order $30+

Yes. We ship internationally.


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Kreizi Beauty products are vegan, cruelty-free, Halal, and Kosher and we take considerable pride in that fact.

Kreizi Beauty goes full-circle when we prioritize people + planet within our brand. Being transparent about our ethical sourcing, quality, certifications and ecological impacts by manufacturing in accordance to carbon neutral initiatives are paramount to all of us here.

It is important that all of our customers, affiliates, retail partners and collaborators are reassured that our products are not only beautiful in look and performance, but are ethically sourced and manufactured.